Madison Plocher
Duluth,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Sales Associate
The Buckle
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Entrepreneur in Residence
Alpha Cleaning LLC
09.2023 - Current
- Enhanced customer satisfaction levels by developing client-centric solutions tailored to individual needs.
- Introduced process improvements that significantly reduced production lead times without sacrificing quality.
- Streamlined operations by optimizing processes, reducing inefficiencies, and cutting costs across departments.
- Developed innovative business strategies resulting in increased profitability and product development.
Server
Bootleggers Restaurant
06.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Arts - Business Management
Lake Of Superior College
Duluth, MN05.2026
High School Diploma -
Saint Francis High School
Minnesota06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
Timeline
Sales Associate
The Buckle
01.2024 - Current
Entrepreneur in Residence
Alpha Cleaning LLC
09.2023 - Current
Server
Bootleggers Restaurant
06.2023 - 01.2024
Associate of Arts - Business Management
Lake Of Superior College
High School Diploma -
Saint Francis High School
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