Madison Powell
Summary
Enthusiastic and reliable professional takes pride in providing exceptional customer service and creating memorable dining experiences for restaurant customers. Skilled in communication, marketing and advertising, and resolving issues in timely manner. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Figure Model
Texas State University
01.2023 - Current
- Performed in a manner consistent with applicable laws, regulations, and goals of the institution and community.
- Adapted quickly to the instructors vision while incorporating my own creativity.
- Remained focused, motivated, and professional while maintaining various physically demanding poses for up to four hours.
Restaurant Waitress
Industry
04.2021 - 02.2022
- Remained calm and poised when dealing with difficult customers or dangerous situations
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions based on personal preferences and food allergies
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
Bar Waitress
Wolfe's Restaurant & Sports Bar
05.2020 - 09.2020
- Provided friendly, professional, and attentive service while monitoring alcohol intake and behavior to minimize disturbances, ensuring the customers' safety and satisfaction.
- Balanced two busy work schedules while enrolled as a full-time student.
- Participated in dining room sidework such as refilling/restocking, bussing tables and arranging silverware packages.
- Increased sales significantly by upselling higher-end products to customers.
Gym Receptionist
Iron City Gym
03.2018 - 08.2020
- Drove revenue by selling products/merchandise, updating social media, and organizing promotional events.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained an accurate and organized database by updating membership information, processing sales, and tracking inventory.
Education
Bachelor of Arts - Film Production
Texas State University
San Marcos, TX05.2023
High School Diploma -
Cypress Woods High School
Cypress, TX06.2019
Skills
- Business Growth
- Complex Problem-Solving
- Persuasive Selling
- Safe Work Practices
- Hospitality Service
- Creative Direction
- Role Interpretation
- Physical Performance
- Critical Thinking
- Adaptable/Coachable
- Thrives in high-pressure, fast-paced environments
Timeline
Figure Model
Texas State University
01.2023 - Current
Restaurant Waitress
Industry
04.2021 - 02.2022
Bar Waitress
Wolfe's Restaurant & Sports Bar
05.2020 - 09.2020
Gym Receptionist
Iron City Gym
03.2018 - 08.2020
Bachelor of Arts - Film Production
Texas State University
High School Diploma -
Cypress Woods High School
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