Heather Powell
Battle Creek,MI
Summary
Proactive Logistics Supervisor, Bank Teller, and Office Manager with a strong background in driver dispatch, shipment resolution, and high-volume transaction management. Expertise in logistics coordination, financial accuracy, and exceptional customer service. Bringing comprehensive skills in transportation management, office administration, and vendor negotiation to drive operational efficiency.
Overview
9
9
years of professional experience
Work History
Logistics Supervisor
Depcom Power
02.2023 - Current
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Oversee, manage, and organize all logistics at the construction site including shipping and delivery of materials, laydown yard, inventory, material issuing to crews and subcontractors, material transfer process, and asset management
Bank Teller
Honor Credit Union
11.2021 - 02.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Office Manager
Swonks Flowers and Gifts
10.2015 - 12.2020
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
High School Diploma -
Pennfield High School
Battle Creek, MI06.1996
Skills
- Customer Service
- Office Administration
- Deposit and withdrawal management
- Professionalism and Courtesy
- Transportation Management
Timeline
Logistics Supervisor
Depcom Power
02.2023 - Current
Bank Teller
Honor Credit Union
11.2021 - 02.2023
Office Manager
Swonks Flowers and Gifts
10.2015 - 12.2020
High School Diploma -
Pennfield High School
Similar Profiles
Gerald CheekGerald Cheek
Senior Safety Manager at DEPCOM Power/Dominion EnergySenior Safety Manager at DEPCOM Power/Dominion Energy
Jacove LopezJacove Lopez
Safety Manager/EMT at DEPCOM PowerSafety Manager/EMT at DEPCOM Power
Elizabeth PritchardElizabeth Pritchard
Admin at DEPCOM PowerAdmin at DEPCOM Power