Summary
Overview
Work History
Education
Skills
Timeline
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Madison Prewitt

Gravel Switch,KY

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

7
7
years of professional experience

Work History

Receptionist

Town and Country Vet Clinic
01.2024 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Server

Pub 68
01.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Country Store Restaurant
02.2018 - 01.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Contributed to inventory management by monitoring stock levels.
  • Improved dining experience by providing prompt, attentive service to guests.

Education

High School Diploma -

Marion County High School
Lebanon, KY
05-2021

Skills

  • Organization skills
  • Time management
  • Data entry
  • Customer/Client relations
  • Verbal and written communication
  • Appointment scheduling
  • Document management
  • Calendar management

Timeline

Receptionist

Town and Country Vet Clinic
01.2024 - 04.2025

Server

Pub 68
01.2023 - 01.2024

Server

Country Store Restaurant
02.2018 - 01.2022

High School Diploma -

Marion County High School

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Madison Prewitt