Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Property Manager
Lisa Schuepp
Mount Gilead, NC
05.2022 - 12.2023
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Managed all maintenance requests from tenants in a timely manner.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Managed day-to-day activities involving tenants, subcontractors and property management.
Worked with on-site and remote service providers to support tenants requesting accommodations.
Oversaw daily operations, maintenance, and administration of various properties.
Met with clients to negotiate management and service contracts.
Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Liaised between construction manager and tenant during build-out phase of tenant suite.
Assistant Manager
Convenience Store
Mount Gilead, NC
06.2018 - 06.2021
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Communicated regularly with customers to gain insights into their needs.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Implemented quality control measures to uphold company standards.