Madison Range
Barnhart,MO
Summary
Dynamic and results-oriented professional with extensive experience in pharmacy and retail sectors, notably with Everspring Pharmacy. Excelled in problem-solving and team collaboration, enhancing workflow efficiency and customer satisfaction. Demonstrated proficiency in HIPAA compliance and operational optimization, achieving significant service quality improvements. Proven track record in fostering repeat business through exceptional interpersonal skills and responsibility.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician - Data Entry
Everspring Pharmacy
06.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Sales Associate
Surcee
09.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Belk
11.2019 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Northeastern Oklahoma A&M College
Miami, OKSt. Louis Community College
St Louis, MOHigh School Diploma -
Owasso High School
Owasso, OK05.2021
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Responsible
- On time
Timeline
Pharmacy Technician - Data Entry
Everspring Pharmacy
06.2022 - Current
Sales Associate
Surcee
09.2020 - 05.2022
Sales Associate
Belk
11.2019 - 09.2020
Northeastern Oklahoma A&M College
St. Louis Community College
High School Diploma -
Owasso High School