Madison Reed
Springfield,MO
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
5
5
years of professional experience
Work History
Tanning Consultant
TanCo
Ballwin, MO
08.2023 - Current
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Explained the benefits of using different types of tanning beds and lotions.
- Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
- Greeted customers and provided information about tanning services.
- Ensured that products were adequately stocked in accordance with company standards.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Maintained a clean and sanitary environment in the salon at all times.
- Conducted weekly sales promotions to attract new business opportunities.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
- Assisted customers with selecting the most suitable tanning package for their needs.
Host
Olive Garden
Chesterfield, MO
01.2020 - 09.2023
- Ensured compliance with health and safety regulations within the restaurant.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Balanced cash drawers at the end of each shift.
- Assisted servers in seating guests by escorting them to their tables.
Legal Secretary
Johnson Gray Attorneys At Law
Saint Louis, MO
05.2022 - 08.2023
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
- Organized and maintained law libraries, documents, and case files.
- Photocopied all correspondence, documents, and other printed materials.
Education
Associate of Arts - Interior Design
Saint Louis Community College
St Louis, MO08-2024
Skills
- Detail oriented
- Effective communicator
- Strong Problem solving skills
- Extremely dependable
- Office Organization
- Customer Service
- Client Relationship Building
Timeline
Tanning Consultant
TanCo
08.2023 - Current
Legal Secretary
Johnson Gray Attorneys At Law
05.2022 - 08.2023
Host
Olive Garden
01.2020 - 09.2023
Associate of Arts - Interior Design
Saint Louis Community College
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