Summary
Overview
Work History
Education
Skills
Timeline
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Madison Reeder

Anniston,AL

Summary

Reliable [Job Title] brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Restaurant Shift Lead

Loves Travel Stop & Country Store
12.2021 - 05.2023
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Excelled in every store position and regularly backed up front-line staff.
  • Inventory and Truck orders
  • Cross-trained crew members on different duties to increase coverage.
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff.
  • Greeted customers and answered inquiries regarding menu items and specials.

Retail Sales Associate

Loves Travel Stop & Country Store
12.2021 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Listened to customer needs and desires to identify and recommend optimal products.

Assistant Manger

SUBWAY®Restaurants
11.2020 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed strategy to increase sales and drive profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

GED -

Ged Academy
Virtual
11.2023

Skills

  • Staff Training
  • Customer Complaint Resolution
  • Cash Handling Oversight
  • Health Inspections
  • Point of Sale Operation
  • Customer Service
  • Money Handling
  • Order Processing
  • Employee Scheduling
  • Cost Reduction
  • Employee Performance Evaluations
  • Recruiting and Interviewing
  • Business Planning
  • Retail Operations

Timeline

Restaurant Shift Lead

Loves Travel Stop & Country Store
12.2021 - 05.2023

Retail Sales Associate

Loves Travel Stop & Country Store
12.2021 - 05.2023

Assistant Manger

SUBWAY®Restaurants
11.2020 - 12.2021

GED -

Ged Academy

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Madison Reeder