Madison Revell

Manage all aspects of a physician practice, including staff supervision, budgeting, scheduling, and operational policies, driving efficient workflows and high quality patient care.

• Overhauled collections operations, implementing process improvements that boosted revenue capture by 23%.
• Within the first 3 months, redesigned and implemented physician scheduling templates, increasing provider utilization to 92-100%, reducing patient wait times, and opening additional appointment capacity.
• Authored and implemented a no-show policy within my practice that became the organization-wide standard, contributing to a substantial decrease in missed appointments across all departments.

Delivered exceptional patient care and supported clinic operations, including staff mentoring, workflow optimization and regulatory compliance.

• Mentored and precepted new hires, accelerating onboarding and ensuring staff compliance with clinical protocols and office procedures.
• Acted as liaison between patients and providers, resolving patient concerns efficiently and improving overall patient satisfaction.
• Delivered quality clinical care, encompassing medication administration, vitals sign monitoring, and patient education, supporting better outcomes.

Provided clinical and administrative support, ensuring efficient office operations and high quality patient care.

• Streamlined patient intake, reducing wait times and improving workflow efficiency.
• Implemented and enhance cleaning and safety procedures in response to COVID-19, reducing exposure risk and maintaining regulatory compliance.

Provided clinical and administrative support, including patient intake, documentation, and care coordination, while also serving as Medicare Wellness Coordinator to manage preventive health screenings and wellness visits.

• Contributed to successful EHR implementation, ensuring accurate data migration, staff training, and smooth adoption across the clinic.
• Administered TB tests across multiple departments, ensuring timely screening, accurate documentation, and compliance with health regulations.