Madison Rochefort
Bridgman
Summary
Retail Assistant Manager with 2 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
3
3
years of professional experience
Work History
Retail Assistant Manager
Glik's
12.2021 - 01.2025
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Exhibited excellent people skills during interaction with employees and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Psychology
Lake Michigan College
Benton Harbor, MIHigh School Diploma -
Bridgman High School
Bridgman, MI06-2022
Skills
- Merchandise display
- Store operations
- Customer engagement
- Retail operations
- Customer service
- Problem resolution
- Team leadership
- Positive attitude
- Problem-solving
Timeline
Retail Assistant Manager
Glik's
12.2021 - 01.2025
No Degree - Psychology
Lake Michigan College
High School Diploma -
Bridgman High School
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