Madison Rodriguez
Pocahontas,AR
Summary
Driven by a passion for continuous learning. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adept at working effectively mastering new skills. Adaptable professional rapidly acquiring new knowledge and applying it effectively.
Overview
5
5
years of professional experience
Work History
Registrar
Lawernce Memorial Hospital
Walnut Ridge, AR
05.2023 - 08.2024
- Completed relevant insurance and other claim forms.
- Routed laboratory or diagnostic results to appropriate staff.
- Arranged hospital admissions for patients as required.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled and confirmed patient appointments and consultations.
Cashier
Jordans Quick Stop
Pocahontas, AR
02.2022 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Registrar
St. Bernards Five Rivers
Pocahontas , AR
10.2019 - 01.2020
- Assisted with registering incoming ER patients into the computer system.
- Verified patient insurance information and collected copays, if necessary.
- Inputted patient demographics and other relevant data accurately and efficiently.
- Provided support to clinical staff during peak times of activity.
- Answered phone calls promptly and directed them to the appropriate person or department as needed.
- Accurately documented patient information according to hospital policies and procedures.
- Responded to inquiries from patients regarding their care, billing, and discharge instructions.
- Processed paperwork for discharges, transfers, referrals, authorizations.
- Maintained confidentiality of all medical records in accordance with HIPAA regulations.
- Performed administrative tasks such as filing documents, scanning charts, photocopying forms.
- Kept track of patient wait times in order to ensure timely treatment was provided.
- Collaborated with nursing staff on admission processes for new arrivals to the ER.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Communicated with patients with compassion while keeping medical information private.
Education
Associate of General Studies -
Black River Technical College
Pocahontas, AR01-2024
Associate of Applied Science -
Black River Technical College
Pocahontas, AR05-2024
Skills
- Professionalism
- Continuous Improvement
- Adaptability
- IV skills
- Medication Administration
- Wound care
- Physical, Focused and Vital Sign assessments
- Patient centered care
References
References available upon request.
Timeline
Registrar
Lawernce Memorial Hospital
05.2023 - 08.2024
Cashier
Jordans Quick Stop
02.2022 - 08.2024
Registrar
St. Bernards Five Rivers
10.2019 - 01.2020
Associate of General Studies -
Black River Technical College
Associate of Applied Science -
Black River Technical College
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