Madison Ropp

As an Admissions Counselor, I worked collaboratively with the admissions office to review prospective applicants, verified student information and materials, corresponded with students through each phase of the application process, traveled to area high schools and colleges recruiting prospective students. Recruited first-year students, working closely with students, families, school counselors, and the community to enable the University to achieve undergraduate admissions goals. Also being the International Coordinator, I am able to process I-20's, evaluate international transcripts, and create a more diverse and welcoming campus for all students.

During my time at USF, I have become an ICON Member for the Indiana Association for College Admission Counseling and presented at the National Conference in 2023. I became a Designated Signing Officer (DSO) for International Admission and can award I-20's. I joined Staff Senate and was elected into the Executive Council as Staff Senate Secretary.

• As an Information Specialist, I worked collaboratively with the admissions office to verify student information and materials, corresponded with students through each phase of the application process, assisted with the call center, and worked closely with students, families, admissions counselors, and the community to enable the University to achieve undergraduate admission goals.

• As a Sales Associate, I managed the register, exchanges and refunds in accordance with store policy. Other skillsets included customer service, product line awareness, and floor arrangement. Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• As a Community Assistant, I supported new residents in their transition to the community by providing information on available resources and amenities. Within 3 months of working there, I was promoted to Leasing Manager and began working full-time. I was responsible for lease selling and marketing, community events, social media, careful compliance with lease agreements, behavior monitoring for residents and customer service.

• As a Sales Associate, I worked the register, on the floor organizing products, and interacting with customers. I helped customers locate products and checked store system for merchandise at other sites. Engaged with customers to build rapport and provided a welcoming environment for everyone.