Madison Rose
Martinsburg,WV
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath and Body Works, Limited Brands
Hagerstown, MD
09.2021 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system, collected payments, and provided accurate change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Summer Camp Counselor
Washington County Recreation Department
Hagerstown, MD
06.2021 - Current
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Enforced camp rules and policies.
- Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
- Provided first aid when needed, in accordance with procedures.
Third Key Holder
Claires Stores Inc
Hagerstown, MD
09.2018 - 05.2021
- Performed daily opening and closing procedures of the store.
- Assisted customers with product selection, payment processing, returns, and exchanges.
- Ensured all safety and security protocols were followed in the store.
- Processed credit card payments and counted back change and currency with accuracy.
- Provided customer service support to team members when needed.
- Inspected incoming shipments for damages or missing items.
- Trained new employees on company policies, procedures, and processes.
Front Desk Assistant
Young & Associates
Falling Waters, WV
04.2015 - 03.2017
- Maintained accurate records of using computerized systems.
- Greeted customers and showed them around the model home.
- Maintain a clean environment at the work station and all over the model home.
- Monitor property while whichever realtor was in office that day, left to show homes.
- During free time, educate yourself about real estate and the workings of the company.
Education
High School Diploma -
Shepherd University
Shepherdstown, WV05-2019
Certification
- CPR Certification
Affiliations
- Student in at an Esthetician Institute
Timeline
Sales Associate
Bath and Body Works, Limited Brands
09.2021 - Current
Summer Camp Counselor
Washington County Recreation Department
06.2021 - Current
Third Key Holder
Claires Stores Inc
09.2018 - 05.2021
Front Desk Assistant
Young & Associates
04.2015 - 03.2017
High School Diploma -
Shepherd University
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