Madison Ruth
Woodstock,GA
Summary
Organized and dedicated assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Developed self-motivated work ethic to perform effectively in independent or team environments. Dedicated professional with successful administrative experience in a fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experienced in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Horticulturist
The Atlanta Botanical Gardens
2021.09 - Current
- Communicated with supply vendors and distributors about product availability and scheduled delivery or pickup
• Taught classes by developing engaging PowerPoint presentations, and activities
• Organization and management of volunteers and small educational groups assigned to area
• Helped encourage outdoor exploration activities while collaborating with the education department - • Project management
• Assisted in maintaining and effectively running volunteer programs
• Used Microsoft office and Google office to manage and track data - Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
- Assisted clients in selecting appropriate plants based on climate conditions, sun exposure, soil type, and desired aesthetic appeal
- Documented plant information and identified plant material to process and maintain accession records
- Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
- Performed minor repair of power and irrigation equipment to maintain proper functionality
- Tagged and labeled plants in nursery to record planting location information
- Liaised with the manager to plan, coordinate projects, and determine necessary personnel to discuss garden concerns
- Altered and researched soil types to grow different types of plants in non-native environments
Growing Assistant
Pikes Nursery
2020.09 - 2021.09
- Produce superior quality plant material in the most efficient way, while training and developing a team of growers
- Monitor and direct ranges for optimum crop quality, climate, and correct placement
- Demonstrated adaptability by quickly mastering new software applications as needed for various projects
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitor incoming plugs and perform quality checks
- Provide direction to Production Lead to ensure plugs are handled and planted properly
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Conduct trials and experiments to evaluate possible improvements to crops
- Reviewed and edited documents for accuracy, grammar and clarity
- Notify Head Grower to perform soil, water, and disease tests as needed on specified plants
- Identify, track, and control insects while developing and implementing fertilization programs
- Assist in production planning and provide feedback on growing times and plant selection
- Maintain records of crop activities and observations, including pesticide applications and growth records
Marketing Assistant, Bookkeeper
Discount Palms and Plants
2019.01 - 2020.09
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
- Used MS office to accurately manage accounts and products
- Tracked inventory, its quality and reviewed retail trends with excel spreadsheets in order to make timely and proactive business decisions
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts
- Answered calls/inquiries over phone, in person and via computer for customers and provided confirmation information
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Updated spreadsheets with statistical, financial and non-financial information
- Generated leads through phone calls, emails and face-to-face interactions
- Documented and tracked the quality of incoming product shipments while also coordinating deliveries
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Catering Assistant, Cashier, Dispatch, Delivery, Prep
Panera Bread
2018.07 - 2019.02
- Set up and tore down all catering services in banquet halls and at customer locations
- Prepared and Prepared food for daily incoming orders
- Loaded supplies and food into delivery vans and unloaded at events
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Re-stocked, organized and arranged service and food stations
- Quickly determined locations and needs of hourly callers to accurately send drivers to location
- Supervised driver dispatching, route planning and vehicle tracking for over six drivers.
Education
Horticultural Associates of Applied Science -
Chattahoochee Technical College
Marietta, GA05.2020
Diploma -
Peachtree Ridge High School
Duluth, GA05.2020
Skills
- Bookkeeping
- Customer Service
- Multitasker
- Computer proficiency
- Critical thinking
- Calendar Management
- Inventory Monitoring
- Multi-Line Phone Systems
- Account Management
- Cash Management
- Email Correspondence
- Project Support
- Project planning and development
Certification
- CPR
- FIRST AID
- MEDICAL TERMINOLOGY
- ARBORIST
References
- Brad Holt, 404 644 2709, Former manager at ABG, Known for 3 years, Senior Horticulturist at LSU Agriculture Center Botanic Gardens, Baton Rouge, LA
- Samantha Gator, 631 241 0414, Former manager at ABG, Known for 4 years, Landscape Designer, Atlanta, GA
- Stephanie Duncan, 727 332 1606, Former boss at Discount Palms and Plants, Known for 15 years, Owner of Discount Palms and Plants, Seminole, FL
- Meredith Staton, 478 365 9149, Personal friend, Known 3 years, Victim Advocate Supervisor at Office of the District Attorney Cobb Judicial Circuit, Marietta, Ga
- Crystal McCane, 770 827 7984, Professional and Personal friend, Known 25 years, Account and Social Media Manager for Hennessey Digital, Powder Springs, Ga
Timeline
Horticulturist
The Atlanta Botanical Gardens
2021.09 - Current
Growing Assistant
Pikes Nursery
2020.09 - 2021.09
Marketing Assistant, Bookkeeper
Discount Palms and Plants
2019.01 - 2020.09
Catering Assistant, Cashier, Dispatch, Delivery, Prep
Panera Bread
2018.07 - 2019.02
Horticultural Associates of Applied Science -
Chattahoochee Technical College
Diploma -
Peachtree Ridge High School
- CPR
- FIRST AID
- MEDICAL TERMINOLOGY
- ARBORIST
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