MADISON SANDERS
TRACY
Summary
Dedicated and adaptable Customer Service professional with strong experience supporting clients and ensuring positive interactions. Skilled at building relationships, resolving concerns, and creating memorable customer experiences. Highly motivated and versatile, with the ability to thrive in any role by quickly learning new skills, adapting to challenges, and contributing to team and company success.
Overview
5
5
years of professional experience
Work History
Sales Associate/Social Media Associate
Stile & Grace
Tracy
08.2025 - Current
- Greeted/engaged with customers and performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assist in creating engaging social media content to promote products and grow brand presence
- Support live sales on TikTok and Instagram by helping with product showcasing, customer interaction, and order coordination.
Patient Access Representative
Sutter Health
07.2023 - 08.2025
- Acts as a direct point of contact for patients in face-to-face interactions
- Manage patient registration, insurance verification, and scheduling while delivering compassionate care and maintaining high service standards
- Process medical documentation with precision, coordinate cross-departmental communication, and ensure accurate patient data entry
- Provided clear communication and compassionate support to patients and families, addressing questions and concerns promptly.
Hostess/Server
The Station- Restaurant and Bar
06.2021 - 08.2022
- Orchestrated seamless dining experiences by managing reservations, coordinating with kitchen staff, and maintaining optimal seating arrangements for maximum efficiency
- Partnered with service staff to resolve guest concerns promptly, ensuring smooth operations and maintaining high service standards
Seasonal Cashier/Beauty Dept. Employee
Target
12.2020 - 01.2021
- Managed concurrent responsibilities in cashiering and beauty consulting, ensuring accurate transactions while delivering personalized product recommendations
- Fostered positive shopping experiences by proactively addressing customer needs and maintaining organized product displays during peak holiday season
Education
BACHELOR'S OF SCIENCE - GENERAL STUDIES, MINOR IN COMMUNICATIONS
Southern Utah University
Cedar City, UT 09.2019 - 04/2023
HIGH SCHOOL DIPLOMA -
Tracy High School
Tracy, CA 08.2015 - 05/2019
Skills
- Microsoft Word
- Canva
- Powerpoint
- Excel
- Google Sheets
- Problem Solving
- Organization
- Conflict Resolution
- Adaptability
- Customer Service and Relationship Building
Timeline
Sales Associate/Social Media Associate
Stile & Grace
08.2025 - Current
Patient Access Representative
Sutter Health
07.2023 - 08.2025
Hostess/Server
The Station- Restaurant and Bar
06.2021 - 08.2022
Seasonal Cashier/Beauty Dept. Employee
Target
12.2020 - 01.2021
BACHELOR'S OF SCIENCE - GENERAL STUDIES, MINOR IN COMMUNICATIONS
Southern Utah University
09.2019 - 04/2023
HIGH SCHOOL DIPLOMA -
Tracy High School
08.2015 - 05/2019