Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Work Availability
Quote
Software
Languages
Interests
Websites
Timeline
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Madison Schelsky

Madison Schelsky

Struthers,Ohio

Work Preference

Desired Job Title

New Home ConsultantClosing ManagerCustomer Service Associate

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementFlexible work hoursPaid time off

Summary

Dynamic and results-driven professional seeking a position in policy analysis or research to drive meaningful change within organizations. Committed to collaborating with executives and policy officials to develop and implement innovative policies that improve the lives of individuals at local, state, and national levels. Eager to leverage experiences while fostering a culture of learning and growth throughout the policy development process. Passionate about creating impactful solutions that unite communities and promote sustainable progress.

Overview

5
5
years of professional experience
8
8
Certification

Work History

New Home Consultant

WAYNE HOMES
10.2024 - Current
  • Working with clients to design the home of their dreams; walking them through the process from initial consultation through preparation, permitting, and construction.
  • Over $1 million in sales within my first six months; over $5 million in sales within first year.
  • Maintaining consistent communication between clients, design consultant, production administrator, and field manager.

Closing Manager

GORDON FOOD SERVICE STORES
01.2023 - 10.2024
  • Fostering customer relationships with local business owners by ensuring timely ordering of products and maintaining stock of regularly purchased items.
  • Managing inventory of freezer, cooler, and ambient products to guarantee proper stocking and daily ordering.
  • Overseeing team of 2-6 associates while completing bank deposits, special orders, and resolving customer complaints.

Customer Service Associate

THE HOME DEPOT
05.2020 - 12.2022
  • Overseeing customer service desk by maintaining inventory of special orders and installation products.
  • Processing returns, inputting special orders, resolving customer complaints, scheduling deliveries.

Education

Bachelor of Science - Public Service and Public Policy

ARIZONA STATE UNIVERSITY
12.2025

Skills

  • Microsoft Office
  • Virtual Collaboration
  • Risk Assessment
  • Conflict Resolution
  • Public Speaking
  • Customer Relations

Certification

  • CITI - Human Subjects | IRB - Social and Behavioral Research
  • FEMA IS-00100.c - Introduction to Incident Command System
  • FEMA IS-00230.e - Fundamentals of Emergency Management
  • FEMA IS-00241.b - Decision-Making and Problem Solving
  • FEMA IS-00242.c - Effective Communication
  • FEMA IS-00700.b - An Introduction to the National Incident Management System
  • FEMA IS-00800.d - National Response Framework, An Introduction
  • FEMA IS-01300.a - Introduction to Continuity

Accomplishments

  • Achieved over $5 million in sales year one by completing contracts, prints, and sales appointments with accuracy and efficiency.

References

  • Emelie Donahue | 330.990.4226 | emmi.tulanko@gmail.com
  • Rachel Ballou | 330.931.8565 | rachelballouhomes@gmail.com

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best public policy is made when you are listening to people who are going to be impacted.
Elizabeth Dole

Software

Salesforce

Sales Simplicity

Workday

Microsoft Office

Google Suite

Zoom

Languages

English
Native or Bilingual
French
Elementary

Interests

Advocacy

Policy Analysis

Policy Research

Clean Energy Solutions

Environmental Health

Veteran's Advocacy

Animal Safety

Timeline

New Home Consultant

WAYNE HOMES
10.2024 - Current

Closing Manager

GORDON FOOD SERVICE STORES
01.2023 - 10.2024

Customer Service Associate

THE HOME DEPOT
05.2020 - 12.2022

Bachelor of Science - Public Service and Public Policy

ARIZONA STATE UNIVERSITY