Summary
Overview
Work History
Education
Skills
Timeline
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Madison Schroeder

Dupo,IL

Summary

Motivated employee with a strong work ethic and exceptional interpersonal skills. Demonstrated ability to work independently, adapt to new skills rapidly, and effectively prioritize customer service, multitasking, and time management. Committed to ensuring every customer has a positive experience by efficiently resolving issues. Contributed to the success of a family-owned, personally related family company for 5 years by maintaining office operations.

Overview

3
3
years of professional experience

Work History

Secretary

Roll Offs To Go
12.2021 - 05.2025
  • Ensured smooth operation by aiding office personnel with administrative duties.
  • Handled incoming calls efficiently, addressing inquiries promptly.
  • Handled invoice processing for timely payment.
  • Organized files to ensure instant retrieval upon request.
  • Managed mail sorting and ensured delivery to correct organizational units.
  • Entered data into computer systems, maintaining accuracy.
  • Ordered necessary supplies and managed inventory levels.
  • Addressed client questions utilizing both email and phone communication respectfully.
  • Conducted routine revisions of contact information, ensuring current accuracy.
  • Conducted thorough reviews of billing statements to confirm their accuracy pre-payment processing.
  • Handled incoming calls efficiently and directed them to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Handled distribution of mail and parcels.
  • Ensured visitors reached their intended contact efficiently.
  • Structured and modified data spreadsheets to ensure accurate monitoring.
  • Prepared documents and materials for transmission to suitable parties.
  • Prepared records, reports, and correspondence to address leadership requirements.
  • Created and disseminated various documents including reports, routine correspondence, and meeting notes using specialized software.
  • Oversaw reception desk operations consistently.
  • Maintained a clean and orderly front desk and reception area by efficiently scanning documents.
  • Guaranteed the availability and functionality of office resources for efficient workflow.
  • Resolved customer issues promptly to enhance satisfaction.
  • Developed spreadsheets using Microsoft Excel for data organization.
  • Increased productivity through effective reorganization of documentation systems.

Education

High School Diploma - undefined

Waterloo High School
Waterloo, IL
05.2022

Skills

  • Sales Support
  • Office Administration
  • Database Management
  • Requisition Processing
  • Appointment Scheduling
  • Customer Service
  • Multi-Line Phone Systems
  • Administering Payroll
  • Quickbooks
  • Organization
  • File Management
  • Database Maintenance
  • Preparing Contracts
  • Verbal and Written Communication
  • Office Staff Leadership
  • Prioritization and Time Management
  • Complex Problem-Solving
  • Filing Experience
  • [Software] Expertise
  • Accounts Receivable and Payable
  • Mail Distribution

Timeline

Secretary

Roll Offs To Go
12.2021 - 05.2025

High School Diploma - undefined

Waterloo High School
Madison Schroeder