Madison Schuh
NA
Fort Thomas
12
years of professional experience
Experienced with 10+ years of teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Work History
Babysitting
11 Years 7 Months- Supervised children in various activities, ensuring safety and engagement.
- Communicated effectively with parents regarding children's development and daily activities.
- Resolved conflicts among children, fostering conflict resolution skills and empathy.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Loan Officer Assistant
1 Year 1 Month- Assisted loan officers in processing applications and gathering necessary documentation.
- Maintained accurate records in loan origination software, ensuring compliance with regulations.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Set up files using loan officer checklist and submitted on-time for processing.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
Employee
2 Years 8 Months- Executed company policies, procedures, and safety standards, maintaining cleanliness and safety of office, equipment, and food.
- Delivered exceptional customer service, ensuring customer satisfaction and tailoring services to meet their needs.
- Food Safety Certified
Cashier/Food Prep/Manager
8 Years 4 Months- Took orders, provided customer service, prepped and made food, restocked low items, and maintained cleanliness..
- Eventually became a manager so I adapted to new responsibilities, like taking inventory, ordering supplies, and developing new relationships with other staff members.
- Trained new staff on operational procedures and customer service standards.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer issues by applying problem-solving techniques in high-pressure situations.
Education
BBA - Business Administration
- Extracurricular: Kappa Delta Sorority (Health and Wellness Committee, Director of Collegiate Facilities)
- Volunteer work: RaiseRed, Girl Scouts, PCAA
- Dean's List (2nd and 3rd Semester, 2022)(7th, Semester, 2024)
- GPA: 3.490
High School Diploma
- National Honor Society
- Spanish Club
- Environmental Club
- GPA: 3.5
Skills
Food Safety Certification
Customer service
Communication skills
Leadership
Time management
Attention to Detail
Excel Associate Certification
Reliability
Flexible scheduling
Patience and empathy
Confidence building
Group or Individual Study
Timeline
Loan Officer Assistant
Stockton Mortgage
07.2025 - 08.2026Read More
Employee
Lueberry
09.2022 - 05.2025Read More
Cashier/Food Prep/Manager
Fort Thomas Swim Club
05.2016 - 09.2024Read More
Babysitting
NA
01.2015 - CurrentRead More
University of Louisville
BBA from Business Administration
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Highlands High School
High School Diploma
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