Madison Schultz
Washington,MO
Summary
Adept at enhancing customer satisfaction, I leveraged my cash handling expertise and exceptional customer service skills at Arby's Restaurant to significantly improve client experiences. My mentorship of new staff and adaptation to new POS technologies underscore my problem-solving abilities and commitment to teamwork, driving repeat business and operational efficiency.
Overview
1
1
Certification
Work History
Frontline Closer
Arby's Restaurant
11.2024 - Current
- Improved overall client satisfaction by providing exceptional customer service throughout the entire closing process.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Washington High School
Washington, MO05-2025
Skills
- Food safety
- Cash handling expertise
- Stress tolerance
- Upselling strategies
- Positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Multitasking and organization
- Collaboration and teamwork
- Customer engagement
Certification
- ServSafe Food Handler's Certification
Timeline
Frontline Closer
Arby's Restaurant
11.2024 - Current
High School Diploma -
Washington High School
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