Madison Schupp
Lagrange,OH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Elementary School Counselor
Stonewall Elementary School
09.2023 - Current
- Created a safe space for students within the school community where they felt comfortable discussing their concerns or seeking guidance from counselors or staff members.
- Promoted a positive school environment by fostering strong relationships among staff, parents, and students.
- Implemented comprehensive guidance curriculum that addressed the academic, career, and social-emotional development of all students.
Host
Martini Italian Bistro
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Host
Stoney River Steakhouse
05.2021 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Food Service Worker
Panera Bread
05.2020 - 05.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Nursing
University of Kentucky
Lexington, KYHigh School Diploma -
Oldham County High School
Buckner, KY05-2022
Skills
- Self-esteem building
- Classroom management
- Career exploration
- Parent-teacher collaboration
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Critical thinking
- Decision-making
Timeline
Elementary School Counselor
Stonewall Elementary School
09.2023 - Current
Host
Martini Italian Bistro
05.2023 - Current
Host
Stoney River Steakhouse
05.2021 - 08.2022
Food Service Worker
Panera Bread
05.2020 - 05.2021
Bachelor of Science - Nursing
University of Kentucky
High School Diploma -
Oldham County High School
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