Proven leader and adept problem-solver, I've significantly enhanced community engagement and safety at Southeast Community College. Skilled in policy enforcement and relationship building, I excel in creating supportive environments. My expertise in documentation and collaborative teamwork has streamlined operations, fostering positive outcomes.
Overview
1
1
year of professional experience
Work History
Resident Assistant
Southeast Community College
Lincoln, Nebraska
01.2024 - Current
Assisted in the enforcement of residence hall policies to ensure a safe and respectful community.
Devised various activities for social, educational and recreational resident programs.
Educated residents on college policies and procedures related to residential living.
Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
Participated in regular staff meetings with Residence Life Manager.
Promoted diversity awareness by creating informative bulletin boards or hosting special events addressing relevant issues.
Assisted with resolving student conflicts and disputes.
Maintained accurate records of incidents that occurred in the residence hall.
Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Maintained clean and well-organized environment for resident happiness and safety.
Monitored the condition of communal areas, reporting maintenance issues promptly.
Operations Specialist
Sephora
Lincoln, Nebraska
11.2023 - 05.2024
Maintained cleanliness of work area at all times while following proper sanitation guidelines.
Sorted and placed materials or items on racks, shelves, or in bins according to organizational standards.
Maintained accurate records of all incoming and outgoing goods.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Answered store and merchandise questions and led customers to wanted items.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Developed and implemented organizational systems to streamline workflow processes.
Maintained inventory of work supplies and ordered new materials as needed.
Education
Some College (No Degree) - Psychology
Southeast Community College
Lincoln, Nebraska, NE
Skills
Student leadership
Problem-solver
CPR certified
Residential support
Collaborator
Policy enforcement
Documentation and reporting
Time management
Mental health awareness
Relationship building
Team building
Timeline
Resident Assistant
Southeast Community College
01.2024 - Current
Operations Specialist
Sephora
11.2023 - 05.2024
Some College (No Degree) - Psychology
Southeast Community College
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