Madison Scott
Winston Salem,NC
Summary
Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pastry Chef
Camino Bakery
Winston Salem, NC
05.2021 - Current
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Produced up to 800 pastries, croissants, and danishes each day.
- Maintained well-organized mise en place to keep work consistent.
- Iced and airbrushed cakes and other pastries for customized orders.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Pastry Chef
Godinos Bakery
Summerfield, NC
05.2020 - 05.2021
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Personalized creations for holidays, weddings, graduations and personal events.
- Managed in-store, pick-up orders and catering needs.
- Maintained well-organized mise en place to keep work consistent.
- Iced and airbrushed cakes and other pastries for customized orders.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
Receptionist
Hair Salon Fusion
Kernersville, NC
02.2019 - 08.2019
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Corresponded with clients through email, telephone or postal mail.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Sales Associate/Team Leader
Southern Sisters Boutique
Greensboro, NC
03.2018 - 11.2018
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Engaged with customers to effectively build rapport and lasting relationships.
Cashier
Cookout
Kernersville, United States
11.2016 - 03.2018
- Operated cash register for cash and credit card transactions with 100% accuracy.
- Assister counter staff in packing ready orders and distributing to customers.
- Performed shift change tasks each day to keep store efficient and neat.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Checked complete orders fro accuracy and bagged meals for easy carrying.
- Greeted customers, offered assistance and provided knowledgeable support.
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned fry cook and prep cook positions and provided backup at key times.
Education
Baking And Pastry Arts
Guilford Technical Community College
Jamestown, NC12.2021
Skills
- Batter and Filling Preparation
- Expiration Monitoring
- Dough Preparation and Baking
- Health and Safety Compliance
- Accurate Scale Operation
- Cooking Machinery Operation
- Attention to Detail
- Inventory Maintenance
- Quality Evaluation
- Equipment Cleaning
Certification
ServSafe Certificate
Timeline
Pastry Chef
Camino Bakery
05.2021 - Current
Pastry Chef
Godinos Bakery
05.2020 - 05.2021
Receptionist
Hair Salon Fusion
02.2019 - 08.2019
Sales Associate/Team Leader
Southern Sisters Boutique
03.2018 - 11.2018
Cashier
Cookout
11.2016 - 03.2018
Baking And Pastry Arts
Guilford Technical Community College
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