Madison Scruggs
Randleman,NC
Summary
Accomplished Secretary at Tiger Field Services and Shipping Coordinator at Indital USA, adept in office administration and database management. Excelled in maintaining confidentiality, streamlining shipping processes, and enhancing customer service. . Skilled in Microsoft Office and fostering inter-office communications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
1
1
year of professional experience
Work History
Secretary
Tiger Field Services
09.2022 - 01.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Created and updated records and files to maintain document compliance.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Shipping Coordinator
Indital USA
04.2022 - 08.2022
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Processed returns and updated accounts.
Education
Associate of Science - Life Science
San Jacinto College District
Pasadena, TX05.2021
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Database Management
- Inter-office communications
Timeline
Secretary
Tiger Field Services
09.2022 - 01.2023
Shipping Coordinator
Indital USA
04.2022 - 08.2022
Associate of Science - Life Science
San Jacinto College District
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