Madison Scruton
Massena,New York
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through effective team collaboration and meticulous attention to cleanliness standards. Experienced in cash handling and inventory management, ensuring smooth operations during high-volume events.
Overview
6
6
years of professional experience
Work History
Server
On The Rocks
06.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Worked alongside team members during busy shifts to streamline workflow and maximize guest experience quality.
Bartender
Amvets Post 4
05.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for morning shift and preparing cash drawers.
- Performed late-night duties and maintained cleanliness of building at end of shift
Catering Assistant
Sodexo Clarkson University
06.2019 - 04.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Coordinated closely with other staff members during events for smooth service delivery.
- Enhanced guest experience by efficiently managing buffet setups and breakdowns.
- Collaborated with team members to execute seamless catering events for clients.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
Education
Massena Central
Massena, NY06.2016
CNA Certificate - Nursing
St. Lawrence Lewis Boces
Norwood, NY06.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
- Inventory management
Timeline
Server
On The Rocks
06.2025 - Current
Bartender
Amvets Post 4
05.2021 - Current
Catering Assistant
Sodexo Clarkson University
06.2019 - 04.2021
Massena Central
CNA Certificate - Nursing
St. Lawrence Lewis Boces
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