Madison Sencibaugh
Perryville,MO
Summary
Outgoing Customer Service Specialist with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
5
5
years of professional experience
Work History
Machine Operator Assembler
TG Missouri
01.2023 - Current
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Trained and instructed coworkers in proper assembly techniques.
Customer Service/Shift Supervisor
Saint Joe's
02.2019 - 11.2022
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Arts - Business Administration
Mineral Area College
Park Hills, MO05.2020
Skills
- Adaptability
- Attention to Detail
- Material Handling
- Time Management
- Data Entry
- Customer Relations
- Staff Training
- CRM Software
Timeline
Machine Operator Assembler
TG Missouri
01.2023 - Current
Customer Service/Shift Supervisor
Saint Joe's
02.2019 - 11.2022
Associate of Arts - Business Administration
Mineral Area College
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