Madison Sergi
Winter Haven,FL
Summary
Authorized to work in the US for any employer Approached each day and unique challenges with enthusiasm, patience and humor. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Camp Counselor
City of Winter Haven
06.2021 - 07.2021
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
- Followed established emergency procedures to enable best possible resolution of incidents.
Summer Camp Counselor
Excel Athletics
04.2023 - Current
- Running the Summer Camp; communication with parents, leading group games/activities.
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
- Counseled individuals on self-discipline and personal accountability.
Substitute Teacher
Kelly Services
02.2021 - Current
- Subbing for teachers who are absent.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Took notes and prepared reports on school day activities to provide to primary teacher.
Summer Camp Counselor
City of Winter Haven
06.2022 - 07.2022
- I was one of the camp counselors that ran the K-2 group for the City of Winter Haven
- I helped create crafts, field trips, and other activities for the camp/children.
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
Sales Associate
Once Upon a Child
10.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Legoland Florida Resort
06.2019 - 10.2020
- Performed onsite, in-store retail sales
- Stocked shelves
- Provided exceptional customer service
- Guest Experience Host, Operate rides at Legoland Florida.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Retail Photo Assistant
Picsolve
06.2018 - 07.2019
- Take photos of guests at Legoland Florida Resort, as well as interact with guests to take/purchase their photos.
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
Education
High school diploma -
Lake Wales Senior High School
Lake, FLAA - Liberal Arts & Sciences
Polk State College
Winter Haven, FLBachelor's degree - Elementary Education
Polk State College
Lakeland, FL12.2023
Skills
- Sales
- Retail Sales
- Cash Handling
- Cashiering
- Customer Service
- Guest Services
- Communication Skills
- Guest Relations Experience
- Upselling
- Experience with children
- Teaching
- Childcare
- Certifications and Licenses
- Driver's License
- Time Management
- Group and Individual Instruction
Timeline
Summer Camp Counselor
Excel Athletics
04.2023 - Current
Summer Camp Counselor
City of Winter Haven
06.2022 - 07.2022
Camp Counselor
City of Winter Haven
06.2021 - 07.2021
Substitute Teacher
Kelly Services
02.2021 - Current
Sales Associate
Once Upon a Child
10.2020 - 02.2021
Cashier
Legoland Florida Resort
06.2019 - 10.2020
Retail Photo Assistant
Picsolve
06.2018 - 07.2019
High school diploma -
Lake Wales Senior High School
AA - Liberal Arts & Sciences
Polk State College
Bachelor's degree - Elementary Education
Polk State College
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