Madison Shiner
Logan,UT
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my organization skills and professionalism at Advanced Dental to elevate patient care and improve treatment outcomes. My background in team collaboration and problem-solving significantly boosted operational efficiency and customer satisfaction across roles.
Energetic and dependable individual with natural ability to work well in team settings and deliver exceptional customer service.
Possesses skills in answering calls and communicating via the phone as well as using a computer to complete various office tasks.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Advanced Dental
03.2024 - 08.2024
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Answered phones and greeted patients when they came in for appointments.
- Made patient schedules and attended to front desk tasks.
Night Manager
Subway
08.2021 - 08.2022
- Conducted nightly inventory management procedures to track sales and stock levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained and mentored new and existing staff to achieve best practices.
- Fostered a team environment and encouraged good relationships among coworkers
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Sandwich Artist
Subway
08.2020 - 08.2021
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Increased speed of service through effective multitasking and time management skills.
Concession Worker
Vernal Cinemas
08.2017 - 08.2021
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Demonstrated flexibility in scheduling by working various shifts including weekends, evenings, and holidays when necessary.
- Collaborated with team members to efficiently serve large crowds during peak event times.
- Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Responded to customer complaints to help resolve issues.
Education
Bachelor of Science - International Economics
Utah State University
Logan, UT05-2027
High School Diploma -
Uintah High School
Vernal, UT08-2021
Skills
- Professionalism and etiquette
- Team collaboration
- Telephone skills
- Organization skills
- Customer/Client relations
- Greeting and seating clients
Languages
Spanish
Full Professional
Portuguese
Elementary
Timeline
Dental Assistant
Advanced Dental
03.2024 - 08.2024
Night Manager
Subway
08.2021 - 08.2022
Sandwich Artist
Subway
08.2020 - 08.2021
Concession Worker
Vernal Cinemas
08.2017 - 08.2021
Bachelor of Science - International Economics
Utah State University
High School Diploma -
Uintah High School
Similar Profiles
Samantha TerrySamantha Terry
CHIEF OPERATING OFFICER at ADVANCED DENTALCHIEF OPERATING OFFICER at ADVANCED DENTAL
Dylan LefrancoisDylan Lefrancois
Dental Intern at Advanced DentalDental Intern at Advanced Dental
Paweesuda SathitsoontornPaweesuda Sathitsoontorn
Dental Assistant at Advanced DentalDental Assistant at Advanced Dental