Madison Shook
Palatka,FL
Summary
Reliable professional with experience in customer service and administrative tasks. Demonstrates strong attention to detail and the ability to work collaboratively in team settings. Ready to bring a positive attitude and problem-solving skills to a part-time role in the arts.
Overview
2
2
years of professional experience
Work History
Student Worker
St. John's River State College
11.2025 - Current
- Assisted in daily administrative tasks, ensuring smooth office operations.
- Maintained organized filing systems, improving document retrieval speed and accuracy.
- Collaborated with team members to streamline office processes, increasing overall productivity.
- Took and followed detailed directions from others.
Customer Service Representative
Circle K Gas Station
08.2024 - 11.2025
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Operated cash register accurately, processing transactions and balancing drawers daily.
- Maintained cleanliness and organization of store environment, enhancing customer experience.
- Assisted in inventory management, restocking shelves to ensure product availability.
Customer Service Representative
Busch Gardens Tampa Bay
04.2024 - 07.2024
- Collaborated with team members to streamline operations during peak hours.
- Educated customers on promotions and loyalty programs, fostering repeat business.
- Handled fuel dispensing operations safely while adhering to industry regulations.
- Trained new staff on customer service protocols and operational procedures effectively.
Education
Bachelor of Arts - Theatre
Florida Atlantic University
Boca Raton, FL06-2029
Associate of Science - Theatre
St. John's River State College
Palatka, FL06-2026
Associate of Arts - Theatre
St. Johns River State College
Palatka, FL06-2026
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Attention to detail
- Team collaboration
Timeline
Student Worker
St. John's River State College
11.2025 - Current
Customer Service Representative
Circle K Gas Station
08.2024 - 11.2025
Customer Service Representative
Busch Gardens Tampa Bay
04.2024 - 07.2024
Bachelor of Arts - Theatre
Florida Atlantic University
Associate of Science - Theatre
St. John's River State College
Associate of Arts - Theatre
St. Johns River State College