Madison Smith
San Diego,CA
Summary
Customer-focused and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure hostess position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle new tasks and committed to creating a warm and welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Media Coordinator
Lynx Commercial Consulting
06.2021 - 06.2023
- Enhanced brand visibility by developing and executing strategic media plans.
- Optimized advertising campaigns for better audience reach and engagement through targeted placements.
- Managed multiple projects simultaneously, ensuring timely completion within budget constraints.
- Built strong relationships with media partners to negotiate cost-effective ad placements and secure optimal coverage.
Restaurant Hostess
Rodrigo's Mexican Restaurant
02.2021 - 06.2021
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations peacefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Education
Media Communications - Multi Media
Point Loma Nazarene University
San Diego, CA05.2025
Skills
- Customer Service
- Online Advertising
- Telephone Etiquette
- Problem-Solving
- Video Production
- Public Relations
- Guest Engagement
- Guest Relations
- Payment Processing
- Reservation Coordination
- Greeting Guests
- Customer-Oriented
Timeline
Media Coordinator
Lynx Commercial Consulting
06.2021 - 06.2023
Restaurant Hostess
Rodrigo's Mexican Restaurant
02.2021 - 06.2021
Media Communications - Multi Media
Point Loma Nazarene University
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