Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking, and focused on driving sales through optimized merchandising—proven success in planning and multitasking to accomplish challenging targets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Merchandiser
Community Coffee Company
09.2023 - Current
Responsible for promoting the sale of Community Coffee products in a designated area by filling and organizing shelves following established company and retail shop standards.
Ensures that high-quality service standards are consistently maintained.
Restocks shelves and rearranges product displays at grocery stores using a personal vehicle as directed.
Unloads pallets onto dollies or carts and transports them from the storage facility to the aisles or shelves.
Stocking shelves with new or relocated goods requires receiving, opening, and unpacking cases
Manages the return and documentation of defective or damaged goods for company and/or store policy.
Retail associates are responsible for stocking shelves, applying price tags, and setting up displays.
Responsible for implementing and supporting the company's planogram strategy through activities like creating eye-catching displays, rotating merchandise as specified, and tracking sales.
Maintains clean exhibit cases when necessary.
Communicate consumer issues to the sales and stock teams.
Establishes relationships with retail supervisors and workers.
Arranged consistent shelves, bins, and racks at six locations by following established planograms.
Coordinated special events or promotions within the store environment, creating excitement around featured products or limited time offers.
Sales/ Merchandiser
Evangeline Thrift Bread
12.2021 - Current
Ensure that the bread aisle of the store always has a sufficient supply of bakery goods (including bread, cake products, and candies)
Maintaining a nice and ordered appearance for all assigned bakery products is just as important as rotating out-of-date bread loaves to ensure that customers always have access to the freshest loaves possible
Work includes moving racks, moving trays, moving baking items, and using writing implements.
Collects money and checks for sales with clients.
Established relationships with vendors to secure competitive pricing and discounts.
Resolved problems, improved operations and provided exceptional service.
Organized successful in-store events that attracted new customers and boosted overall sales figures.
Waitress
Ema’s Café/ The Petroleum Club
04.2020 - 04.2023
Greeting guests promptly and courteously and making suggestions on food and wine pairings to increase sales.
Bringing prepared food to tables as soon as it is ready and quickly clearing tables once the customer is finished eating.
Completing side work during downtime including shining glasses, rolling silverware, and assisting the dishwasher.
Preparing for and serving all guests following company standards for food and beverage quality and safety.
Working by health and safety standards to promote wellness and the most enjoyable dining experience.
Delivering friendly and efficient service to ensure a pleasant dining experience for all guests meets brand standards.
Respond promptly, courteously, and effectively to guest inquiries, requests, and concerns to ensure guests' satisfaction.
Communicating effectively with all customers, co-workers, and managers to create a safe and enjoyable environment.
Supported the needs of a six-person wait staff who attended to the specific needs of countless customers daily for Middle Eastern restaurants with social relevancy and intentionality.
Computer Lab Assistant/Graphic Designer
Delgado Community College Computer Lab
08.2015 - 12.2018
Supported students in a lab environment with 90+ computers including answering questions on computer applications.
Installed all software, printed, and scanned various documents, performed troubleshooting, and set up new computers.
Strategically managed check-out procedures according to College's Computer Lab specifications.
Aided students in scheduling classes and maintained extensive operations knowledge of all Microsoft Office programs.
Proactively evaluated the overall success of the College's Computer Lab to further improve the experience for students.
Created and designed all ads and pages for The Dolphin, the College’s student newspaper.
Graphic Designer/Web Designer
McGuire's of New Orleans
02.2010 - 08.2015
Designed all new logos, advertising, flyers, table tents, menus, football season promos, signage, and new website projects.
Strategically designed all advertisements according to specifications and maintained consistent use of graphic imagery.
Greeted customers in person, and on the phone, to gather advertisement needs and create strategies to meet their goals.
Successfully collaborated with various team members to ensure the accurate capture and validation of customer orders.
Continuously prepared customer invoices, and reports, and processed various orders as well as assisted with price quotations.
Effectively established all objectives and developed processes and procedures to ensure efficient and timely workflow.
Spearheaded the organization and ordering of various office supplies and equipment to ensure supply needs were met.
Marketing Manager/Director
Wechem, Inc.
07.2008 - 01.2010
Developed and managed the website for a company that sold more than 2,000 chemical products
Captured and edited images for the website
Closely collaborated with the chemist in the development of new chemical labels for products and the labels’ constituents
Designed and documented a hurricane emergency preparedness plan and safety protocols for our sales force
Responsible for overseeing the execution of effective marketing campaigns from inception to completion
Conducted experiments across diverse organic and paid acquisitions channels, including but not limited to content curation, lead generation campaigns, social media, event management, publicity, and content curation; pay-per-click campaigns
Copywriting; and performance analysis
Generate engaging and valuable content that attracts and converts our target audiences for our website
Develop strategic alliances and partnerships with critical vendors, agencies, and industry participants
Quarterly and annually, prepare and monitor the marketing budget, and allocate funds judiciously
Supervise and approve marketing materials, including case studies, hard copy brochures, and website banners
Measure and report on the performance of marketing campaigns, gain insight, and compare objectives
Develop email and advertising campaigns in accordance with an analysis of consumer behavior.
Graphic Artist/Designer/Publications Designer
Sunshine Pages
10.2007 - 07.2008
Developing yellow page ads for a leading publisher of 13 directories distributing to over 1.7M homes and businesses
Creating innovative graphic design work for promotional materials including brochures, high-end ads, and websites.
Marketing/Graphic Coordinator
Prudential Gardner Realtors
10.2006 - 10.2007
Performed graphics and administrative functions for one of the Greater New Orleans area’s leading realtors.
Developed creative layout for Homebuyers Guide editions for 27 branches throughout Southeast Louisiana,
Created graphic layouts, proofread materials, and organized ads for The New Orleans Times-Picayune,
Successfully issued and distributed all marketing credits for nearly 1,000 area real estate agents,
Designed a new Prudential Gardner logo to publicize the 2006 Managers Retreat used on booklets and badges,
Set up promotional exhibits at trade shows including the New Orleans Home & Garden Show and Housing Solutions Show,
Developed script for Creative Edge software used in Sunday television ads and handled billing for Louisiana and Mississippi.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Education
Associate of Applied Science - Nursing
Colorado Christian University
Denver, CO
01.2023
Associate of Science - Nursing
Nursing School
New Orleans, LA
09.2020
Certification - Certification
Delgado Community College
New Orleans, LA
01.2019
Associate of Arts - Commercial Art
Delgado Community College
New Orleans, LA
01.2006
Bachelor of Science - Marketing/Management
University of New Orleans
New Orleans, LA
08.1999
Skills
Project Development & Management
Marketing Operations & Financial Forecasting
Strategic Marketing Plans & Timelines
Graphic Design & Coordination
Proficient in Adobe Creative Suite (InDesign, Illustrator & Photoshop) on Macintosh platform
Proficient in Microsoft Software (Word, Excel, PowerPoint)