Madison McDonald

• Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
• Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
• Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
• Educated patients on proper oral hygiene techniques and habits.
• Maintained a neat, clean and organized environment throughout the office.
• Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
• Took digital X-rays of teeth using radiographic equipment.
• Sterilized instruments according to established guidelines and protocols.
• Kept accurate records of dental treatments provided for each patient's visit.
• Fabricated temporary crowns or bridges from impressions taken by the dentist.
• Instructed patients about postoperative instructions prescribed by their dentist.
• Greeted patients upon arrival at the office and escorted them to an examination room.
• Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
• Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.

• Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
• Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
• Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
• Maintained a neat, clean and organized environment throughout the office.
• Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
• Sterilized instruments according to established guidelines and protocols.
• Ordered supplies necessary for daily operations of the practice.

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
• Answered customer questions and addressed problems and complaints in person and via phone.

• Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
• Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
• Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
• Maintained a neat, clean and organized environment throughout the office.
• Educated patients on proper oral hygiene techniques and habits.
• Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
• Took digital X-rays of teeth using radiographic equipment.
• Sterilized instruments according to established guidelines and protocols.
• Kept accurate records of dental treatments provided for each patient's visit.
• Instructed patients about postoperative instructions prescribed by their dentist.
• Greeted patients upon arrival at the office and escorted them to an examination room.
• Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.

• Assisted Hygienist with notes, flipping rooms, charting and sterilization.
• Took all new patient X-rays and prepped new patients to be seen by hygienist.
• Organized supplies and ordered hygiene products
• Stocked rooms
• Had all data and records for all hygiene patients for the day

I started off at Food Lion when I was 16, I began as a cashier, then I got promoted to Office Assistant from 2019-2022, I was assistant customer service manager briefly in 2021 then stepped back down to part time office assistant as I had another full time job. Then stocked and become Grocery Manager In December 2022.

• Managed staff of 10 grocery clerks, ensuring that duties were completed in a timely manner.
• Monitored inventory levels and stock shelves with new merchandise.
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• Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
• Oversaw daily operations of the store including opening and closing procedures.
• Developed and implemented store policies and procedures to ensure customer satisfaction.
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• Implemented new methods for reducing shrinkage and increasing profitability.

• Developed and implemented strategies to build strong relationships with clients.
• Analyzed customer feedback to identify opportunities for improvement in products and services.
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• Performed research into potential markets for new product lines or services offerings.
• Provided assistance in resolving customer complaints and inquiries.