Madison Smith
Salem,MO
Summary
I am a dynamic and reliable professional with experience at KFC Taco Bell, with excelling in customer service and teamwork. I have the ability to handle cash transactions accurately while maintaining a clean work environment. I am skilled in problem-solving and multitasking, enhancing customer satisfaction. I have also trained several new staff, ensuring operational efficiency and compliance with health standards. I am a friendly dedicated worker.
Overview
3
3
years of professional experience
Work History
Headset/Drive-Thru Cashier
KFC Taco Bell
07.2022 - Current
- Processed customer orders efficiently at drive-thru window, ensuring accuracy and speed.
- Handled cash transactions and maintained balanced cash drawer throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new team members on operational procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
Line Cook
KFC Taco Bell
07.2022 - Current
- Prepared ingredients and maintained kitchen stations for efficient meal service.
- Executed cooking techniques to ensure high-quality food presentation and taste.
- Collaborated with team members to streamline kitchen operations during peak hours.
- Monitored food safety practices, ensuring compliance with health regulations and standards.
- Trained new staff on cooking procedures, safety protocols, and kitchen equipment usage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Salem Senior High School
Salem, MOSkills
- Cleaning and sanitation
- Payment handling
- Patience and empathy
- Supply restocking
- Friendly and outgoing
- Excellent communication
- Customer service
- Problem-solving
- Teamwork and collaboration
- Multitasking and organization
- Flexible schedule
- Reliability and punctuality
Timeline
Headset/Drive-Thru Cashier
KFC Taco Bell
07.2022 - Current
Line Cook
KFC Taco Bell
07.2022 - Current
High School Diploma -
Salem Senior High School