Madison Snelson
Bradenton,FL
Summary
Versatile and dependable professional with experience across healthcare, customer service, food service, cleaning, and youth sports coaching. Skilled at adapting quickly to new environments, building positive relationships with customers, patients, and team members, and maintaining high standards of professionalism. Background includes providing compassionate care in healthcare settings, delivering exceptional customer service as a barista, ensuring clean and organized facilities, and mentoring young athletes as a soccer coach. Recognized for a strong work ethic, reliability, excellent communication skills, and the ability to multitask effectively in fast-paced environments. Committed to continuous learning and contributing positively to any team.
Overview
8
8
years of professional experience
Work History
Barista/ Shift Lead
7 Brew
Bradenton, Florida
01.2026 - Current
- Provided excellent customer service to enhance guest experiences.
- Resolved customer inquiries and complaints promptly and professionally.
- Crafted high-quality coffee beverages following company standards.
- Prepared and served hot or cold beverages.
- Maintained cleanliness and organization of workstations and equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted in training new staff on techniques and company policies.
- Restocked supplies regularly to ensure availability.
- Assumed managerial responsibilities and oversaw daily operations in the absence of management.
- Supervised staff, addressed operational issues, and ensured smooth shift execution.
- Supported team performance by providing guidance, delegating tasks, and maintaining company standards.
- Managed daily operations, ensuring smooth workflow during peak hours.
Customer Service Cashier
Publix
Bradenton, Florida
09.2025 - 02.2026
- Processed customer transactions efficiently at the register.
- Collected credit card and cash payments to complete transactions for customer orders.
- Managed cash drawer, ensuring accurate cash handling procedures.
- Handled customer complaints with empathy and professionalism.
- Welcomed customers warmly upon entering the store and provided friendly customer service.
- Assisted co-workers with tasks to ensure smooth operations of the store.
- Organized and replenished shelves with merchandise to ensure availability., racks, cases, bins, and tables with new or transferred merchandise.
Emergency Medical Care Technician
CoxHealth
Springfield, MO
05.2024 - 08.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Trained and mentored new technicians on protocols, equipment usage, and best practices to ensure high standards of performance and safety.
Cleaner
JS Cleaning
Springfield
05.2022 - 08.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors, and other surfaces to maintain a professional appearance.
- Performed detailed cleaning and sanitization of short-term and long-term rental properties to meet Airbnb’s cleanings standards.
- Managed turnovers between guests, ensuring fast, efficient and thorough cleaning within tight timeframes.
- Staged and organized spaces to create welcoming environments, including bed-making, towel folding, and placement of welcome items.
- Communicated effectively with property owners and co-cleaners regarding schedules, expectations, and special instructions.
Associate
Fort Barnes Military Surplus & Tactical Gear
12.2023 - 05.2024
- Aided in customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Supported sales by customizing pitches to address specific client needs and concerns.
- Managed accurate inventory levels to ensure optimal stock availability and reduce excess surplus.
- Increase customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Operated cash registers, and handled cash and card transaction accurately.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Open, shelved, and merchandised new products in a visually appealing way.
- Organized displays for optimal, sales and promotions.
- Responsible at times for opening and closing the store, securing the premises, and ensuring readiness for daily operations.
Child Care Provider
Various
01.2019 - 05.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Managed multiple tasks simultaneously while responding quickly to changing needs of the children.
- Cared for children of varying ages in a home setting.
Child Care Provider
Open Arms Child Care Center
09.2021 - 01.2022
- Developed age-appropriate activities and crafts to engage children.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Cared for multiple children varying in ages.
Education
Associate of General Studies - General Studies
Ozarks Technical Community College
Springfield, MOSkills
- Effectively prioritizes tasks under pressure
- Cross-functional collaboration
- Strong verbal and written communication skills
- Housekeeping abilities
- Childcare
- Supply restocking
- Beverage preparation
- Customer service
- Food safety
- Equipment sanitation
- Time management abilities
- BLS Certificate
- CPR training
- Performing EKG's
- Vital signs monitoring
- Delivers patient-centered service with a focus on compassion and understanding
- Makes swift, accurate decisions in critical care situations to ensure patient safety
Volunteer Experiences
- Youth Soccer Coach
- Family and Career and Community Leaders of America Member
- National Honors Society Member
- Medical Explorers Member
- Camp Barnabas Volunteer
- Goalie in Soccer
- Evangel University Managed Missions Volunteer
- Route 66 Animal Rescue Volunteer
Timeline
Barista/ Shift Lead
7 Brew
01.2026 - Current
Customer Service Cashier
Publix
09.2025 - 02.2026
Emergency Medical Care Technician
CoxHealth
05.2024 - 08.2025
Associate
Fort Barnes Military Surplus & Tactical Gear
12.2023 - 05.2024
Cleaner
JS Cleaning
05.2022 - 08.2025
Child Care Provider
Open Arms Child Care Center
09.2021 - 01.2022
Child Care Provider
Various
01.2019 - 05.2023
Associate of General Studies - General Studies
Ozarks Technical Community College