Madison Sopko
MELBOURNE
Summary
Proven leader at Dollar General, adept in boosting sales through strategic merchandising and fostering a positive work environment. Excels in POS system operations and conflict resolution, demonstrating a strong work ethic and attention to detail. Achieved significant reduction in cash discrepancies, underscoring a commitment to efficiency and accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar General
09.2022 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
Server/Lead Server
Sandbar Sports Bar and Grill
08.2019 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Cabana Shores
09.2018 - 02.2021
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Viera High School
Viera, FL05-2017
Skills
- Strong work ethic
- Attention to detail
- Money handling
- Organization and efficiency
- Decision-making
- POS system operations
- Conflict resolution
Certification
eFood Handlers Manager Certification
Timeline
Assistant Manager
Dollar General
09.2022 - 12.2024
Server/Lead Server
Sandbar Sports Bar and Grill
08.2019 - 09.2022
Server
Cabana Shores
09.2018 - 02.2021
High School Diploma -
Viera High School
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