Madison Southall
Parma,OH
Summary
Seeking to maintain a full-time position in public safety/law enforcement, with an urgency to aide individuals. Excellent communication and attention to detail especially involving complicated situations. Passionate about the field and ready to start my career.
Overview
3
3
years of professional experience
Work History
Unarmed Security Officer
OSA Global Security
08.2021 - 06.2024
- Watched varying cameras of important locations to ensure building/resident safety.
- Immediately reported incidents and any unusual/suspicious activity to on duty supervisor and through incident reports.
- Appropriately and quickly responded to safety complaints or concerns.
- Remained familiar with building policies and protocols and enforced them accordingly.
- Attentive towards actions to prevent violent behavior and verbal altercations.
- Ensured secure access to building premises by verifying identification and implementing visitor protocols.
- Denied access when necessary in a respectful manner.
- Withheld confidentiality in regards to resident and company information.
- Gained contact with further law enforcement/emergency services when deemed necessary.
- Established solutions to concerns and reassured individuals in times of need.
- Deescalated altercations by remaining neutral and finding alternate solutions.
Education
High School Diploma -
Weir High School
Weirton, WV05.2021
Skills
- Customer service
- Communication
- Problem Solving
- Active Listening
- Attention to detail
- Conflict Resolution
- Thorough Writing
- Compassion
Timeline
Unarmed Security Officer
OSA Global Security
08.2021 - 06.2024
High School Diploma -
Weir High School