Madison Spencer
Marysville
Summary
Dynamic educator and customer service specialist with a proven track record in fostering student growth and building strong relationships at World of Wonders and Texas Roadhouse. Skilled in collaborative learning and multitasking, I excel in creating engaging environments and improving customer satisfaction. Demonstrated success in progress reporting and efficiently resolving complaints, enhancing both educational and dining experiences.
Overview
4
4
years of professional experience
Work History
Class Teacher
World of Wonders
12.2022 - 01.2024
- Evaluated student progress regularly, adjusting instruction to meet individual needs and ensuring mastery of concepts.
- Participated in ongoing professional development, staying current with best practices in education and bringing fresh ideas to the classroom.
- Organized activities playing games, making crafts, and how to prepare basic meals.
- Worked with the children on understanding their emotions and teaching them coping mechanisms.
- Worked with the children on sharing and treating the other children with respect.
Hostess
Texas Roadhouse
12.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
Bob Evans Restaurant
10.2019 - 04.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cleaned and prepared tables.
- Cleaned waiting area.
- Rolled silverware
- Resolved customer complaints.
Education
High School Diploma -
Marysville High School
Marysville, OH06-2022
Skills
- Collaborative learning
- Parent-teacher communication
- Progress reporting
- Peer mentoring
- Conflict resolution
- Relationship building
- Student rapport
- Social-emotional learning training
Timeline
Class Teacher
World of Wonders
12.2022 - 01.2024
Hostess
Texas Roadhouse
12.2021 - 06.2022
Hostess
Bob Evans Restaurant
10.2019 - 04.2021
High School Diploma -
Marysville High School
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