Summary
Overview
Work History
Education
Skills
Timeline
background-images

Madison Spiker

Gaston,SC

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Server/Waiter

Laurel Crest Retirement Community
01.2025 - Current
  • Delivered exceptional dining experiences to residents, ensuring satisfaction and comfort throughout service.
  • Collaborated with kitchen staff to coordinate timely meal delivery and accommodate dietary restrictions.
  • Trained and mentored new servers on best practices in customer service and dining protocols.
  • Implemented feedback mechanisms to enhance menu offerings based on resident preferences and suggestions.
  • Managed inventory of dining supplies, reducing waste through effective stock rotation and ordering processes.
  • Facilitated communication between residents and management to address concerns promptly, enhancing community relations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Line Operator

WSI Michelin Tires
03.2023 - 05.2024
  • Operated production machinery to ensure efficient tire manufacturing processes.
  • Monitored equipment performance and executed timely maintenance to minimize downtime.
  • Trained new team members on operating procedures and safety protocols.
  • Inspected final products for quality assurance, ensuring adherence to industry standards.
  • Maintained accurate records of production output and equipment maintenance activities.

Server/Hostess

Red Sake Sushi Bar
05.2021 - 08.2022
  • Provided exceptional customer service by anticipating needs and ensuring satisfaction.
  • Managed multiple tables efficiently, prioritizing tasks during peak hours.
  • Collaborated with kitchen staff to streamline order delivery and improve service speed.

Sanitation Technician

Sanitation Specialists
02.2020 - 03.2021
  • Operated sanitation equipment to ensure compliance with health and safety standards.
  • Conducted routine inspections to identify and address sanitation deficiencies.
  • Developed cleaning schedules to optimize workflow and maintain cleanliness in facilities.
  • Trained new team members on sanitation protocols and equipment usage.

Sonic

Sonics Drive In
05.2017 - 07.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

GED -

Airport High School
West Columbia, SC
05.2023

Skills

  • POS
  • Serving
  • Food service
  • Food handling
  • Bartending
  • Customer service
  • Food safety
  • Restaurant experience
  • Strong work ethic
  • Guest engagement
  • Cleanliness standards
  • Food running
  • Menu memorization
  • Team collaboration
  • Supply restocking
  • Beverage preparation

Timeline

Server/Waiter

Laurel Crest Retirement Community
01.2025 - Current

Line Operator

WSI Michelin Tires
03.2023 - 05.2024

Server/Hostess

Red Sake Sushi Bar
05.2021 - 08.2022

Sanitation Technician

Sanitation Specialists
02.2020 - 03.2021

Sonic

Sonics Drive In
05.2017 - 07.2020

GED -

Airport High School

Similar Profiles

CREATE PROFILE
Madison Spiker