Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Madison Spiteri

New Braunfels,TX

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Tech-savvy Lead with experience in supporting special initiatives, including technology enhancement, development of proposals and project coordination. Strong written and verbal communication and interpersonal skills. Easily adapt to changing priorities with focus and diligence.

Overview

4
4
years of post-secondary education
5
5
years of professional experience

Work History

Leadership Team Member

Urban Air
New Braunfels, Texas
12.2020 - 07.2021
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Molded team and embraced change to adapt within dynamic market.
  • Positioned as go-to person for up to 20+ staff members, troubleshooting complex administrative and training issues promptly.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.

Private Nanny

KaBrina Kreations
New Braunfels, TX
06.2019 - 08.2020
  • Played games, worked on puzzles and read books to young children.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Fostered close relationships with children by discussing school, friends and hobbies.

Barista

Journey Fellowship
Schertz, TX
05.2017 - 03.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cultivated ability to recall customers' names and address each by name.
  • Prioritized drink requests while managing interruptions.

Education

High School Graduate - Cognitive Psychology

Samuel Clemens High School, Schertz, TX
08.2017 - 05.2021
  • Awarded Merit Scholarship
  • Endorsed in Psychology and business
  • Member of STUCO and RST

Skills

Negotiation

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Accomplishments

  • Achieved Merit scholarships by completing and excelling in cognitive psychology and education studies with accuracy and efficiency.

Interests

Psychology

Leadership

Timeline

Leadership Team Member - Urban Air
12.2020 - 07.2021
Private Nanny - KaBrina Kreations
06.2019 - 08.2020
Samuel Clemens High School - High School Graduate, Cognitive Psychology
08.2017 - 05.2021
Barista - Journey Fellowship
05.2017 - 03.2020

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Madison Spiteri