Hi, I’m
Madison Stalnaker
Hurricane,WV
Summary
A highly organized and detail-oriented professional who is extremely passionate about executing exceptional events that achieve established goals. Experience with planning and coordinating a wide variety of both small-scale and large-scale events. Known as a strong communicator as it is the most crucial skill for life and in the workplace and an excellent negotiator able to foster relationships with key stakeholders and vendors. A willingness to take on added responsibilities to meet team goals and succeed.
Overview
1
year of professional experience
1
Certificate
Education
Johnson & Wales University - CharlotteCharlotte, NC
Bachelor of Science from Hospitality And Event Management
05.2023
University Overview
- Dean's List 2019-2023
- Presidential Scholarship Recipient 2019-2023
- Relevant Coursework: Wedding Planning , HR , Event Management, and International Event Planning Courses.
- Maintained a 3.72 GPA throughout entire time enrolled 2019-2023
- Magna Cum Laude Graduate
- During Event Management course my class was assigned roles and a event for recruiting incoming freshman, I was given the Event Manager/ Planner role (all roles were chosen by my Professor) and the event was so successful that all other classes furthermore will be using my event as their example to plan off of.
Hurricane High SchoolHurricane, WV
High School Diploma
05.2019
Work History
The Venetian Estate
Assistant Event Coordinator
05.2022 - 08.2022
Job overview
- Developed decor, theme, and ambiance for events to satisfy clients' vision and budget.
- Attracted new clients and maintained pre-existing clients through excellent word-of-mouth marketing.
- Organized all events to completion, arranged program schedules, and managed on-site logistics.
- Tailored Weddings, Corporate, and Special events to clients' tastes and budgets to manage and exceed expectations.
- Organized samples and previews of vendor supplies for all types of events and functions.
- Performed event coordination for larger parties and gatherings.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes to show to potential clientele.
- Effectively managed budgets for multiple different events, grossing an average of$ 30,000 each.
Ghareeb Dental Group
Receptionist
06.2023 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Answered phones promptly and directed incoming calls to the correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and the company.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained, and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Ensured the best hospitality was provided to all customers.
- Managed over 60 calls per day.
Best Impressions Catering
Event Staff Member/Internship Student
01.2023 - 05.2023
Job overview
- Set up all event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Helped organize and manage successful events with attendance of over 800 people, mainly did events for up to 300 guests.
- Implemented event protocols to maintain thesafety and security of all attendees.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Planned and maintained event timelines to track milestones and successfully reach event goals.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
Skills
- Security Awareness
- Day-of-Event Coordination
- Managing Events Start to Finish
- Vendor Relations
- Event Logistics
- Special Event Planning
- Cost Estimating
- Risk Mitigation
- Food Service Regulations
- Time Management
- Vendor Communication and Negotiation
- Customer Service/ Hospitality
Certification
- International Association of Venue Managers- Trained Crowd Manager Certification (date received: 4/30/23) , Certificate # 147282
Timeline
Receptionist
Ghareeb Dental Group
06.2023 - Current
Event Staff Member/Internship Student
Best Impressions Catering
01.2023 - 05.2023
Assistant Event Coordinator
The Venetian Estate
05.2022 - 08.2022
Johnson & Wales University - Charlotte
Bachelor of Science from Hospitality And Event Management
Hurricane High School
High School Diploma
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