Summary
Overview
Work History
Education
Skills
Timeline
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Madison Starowesky

Austinville,VA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

10
10
years of professional experience

Work History

Wine Bar Manager

Petals Wine Bar
09.2021 - 12.2023
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Consulted with managers to organize special events and promotions.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Florist

Petals Florist & Giftshop
09.2021 - 12.2023
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.

Shift Manager

Sweetberries Frozen Custard And Eatery
01.2015 - 08.2021
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.

Barista

Books-A-Million
01.2017 - 04.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Cashier

Publix
06.2014 - 01.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Movie Theater Employee

Regal Cinemas
01.2014 - 08.2014
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Worked with other staff members for smooth theater operations.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.

Education

Associate of Arts -

State College of Florida, Manatee-Sarasota
Bradenton, FL
05.2021

Skills

  • Inventory Management
  • Sales Promotion
  • Rule Enforcement
  • Foodservice Management
  • Customer Relations
  • Bar Management
  • Staff Training
  • Health Codes Compliance
  • Supply Ordering
  • Outgoing Personality

Timeline

Wine Bar Manager

Petals Wine Bar
09.2021 - 12.2023

Florist

Petals Florist & Giftshop
09.2021 - 12.2023

Barista

Books-A-Million
01.2017 - 04.2017

Shift Manager

Sweetberries Frozen Custard And Eatery
01.2015 - 08.2021

Cashier

Publix
06.2014 - 01.2015

Movie Theater Employee

Regal Cinemas
01.2014 - 08.2014

Associate of Arts -

State College of Florida, Manatee-Sarasota

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Madison Starowesky