Madison Steel
Dayton
Summary
Dedicated Horse Groom skilled in caring for horses. Reliable in managing tack, stalls, and daily routines. Supports optimal horse health by caring for injuries and maintaining good exercise and grooming routines.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Horse Groom
Steve Bauder
Greenville
02.2023 - Current
- Groomed horses daily, ensuring cleanliness and well-being.
- Prepared horses for training sessions and competitions.
- Assisted in the administration of medications and supplements.
- Mucked out stalls to remove waste and debris and keep conditions sanitary.
- Rendered aid to injured and sick horses and notified supervisors of additional care requirements.
Waitress
Bobevans
Dayton
07.2024 - 02.2025
- Delivered exceptional customer service to enhance dining experiences.
- Took orders accurately and efficiently using restaurant systems.
- Prepared and served beverages and food items promptly.
- Assisted in setting up and closing down the restaurant each day.
- Handled customer inquiries and resolved issues professionally.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Fast Food Team Member
Frisch's Big Boy
Englewood
03.2020 - 07.2021
- Processed customer transactions accurately and efficiently at retail establishment.
- Handled cash, credit, and debit transactions following company protocols.
- Collaborated with team members to manage peak sales periods effectively.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer complaints by identifying issues and providing solutions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Milton Union Highschool
West Milton, OHSkills
- Communication skills
- Horse handling
- Injury prevention
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Multitasking
- Calm demeanor
- Adaptability and flexibility
- Phone etiquette
- Up-selling techniques
Timeline
Waitress
Bobevans
07.2024 - 02.2025
Horse Groom
Steve Bauder
02.2023 - Current
Fast Food Team Member
Frisch's Big Boy
03.2020 - 07.2021
Milton Union Highschool