Madison Steinbauer
Fairfax,VA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Beltway Flooring
05.2022 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Basketball Coach
FXA
04.2023 - 05.2023
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Promoted good sportsmanship with competing teams on- and off-field.
- Acted as positive role model for team participants and in community.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Server
The Auld Shebeen
11.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Barista
Clifton Cafe
05.2019 - 11.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Used POS system to accurately enter orders and process payments.
Youth Basketball Coach
BRYC
03.2019 - 05.2019
- Enhanced player performance by implementing strategic training sessions and skill development drills.
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Established a safe and supportive environment for players, fostering open communication between athletes, coaches, and parents.
- Promoted sportsmanship among players by modeling respectful behavior during games and practices.
- Provided instruction to children and youth in fundamentals of basketball.
- Increased athlete retention rates by creating engaging practice sessions that balanced skill development with enjoyment.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Acted as positive role model for team participants and in community.
- Offered constructive feedback to team participants to help reach goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Youth Basketball Referee
Special Olympics
03.2014 - 03.2014
- Collaborated with fellow referees in maintaining consistency in rule enforcement and decision-making.
- Established a safe environment for youth players by enforcing rules and promoting sportsmanship.
- Managed game clock accurately, adhering closely to league guidelines regarding timeouts and other stoppages.
- Supported event organizers with setup and breakdown of court equipment, ensuring timely starts to games.
- Enhanced player understanding of game rules by providing clear explanations and demonstrations.
- Executed successful game-opening ball toss in fairness to both teams.
- Provided safe playing environment for players by monitoring activity.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
Education
High School Diploma -
Robinson Secondary
Fairfax, VA06.2019
Skills
- Customer Service
- Data Entry
- Office Administration
- Microsoft Outlook
- Strong Problem Solver
- Verbal Communication
- Excel spreadsheets
- Dedicated Team Player
- Microsoft PowerPoint
- Bookkeeping
- Training and coaching
- Payroll and budgeting
Timeline
Basketball Coach
FXA
04.2023 - 05.2023
Administrative Assistant
Beltway Flooring
05.2022 - Current
Server
The Auld Shebeen
11.2021 - 04.2022
Barista
Clifton Cafe
05.2019 - 11.2021
Youth Basketball Coach
BRYC
03.2019 - 05.2019
Youth Basketball Referee
Special Olympics
03.2014 - 03.2014
High School Diploma -
Robinson Secondary