MADISON STERLING
TULSA,OK
Summary
Dynamic healthcare and administrative professional with a strong background in patient care, insurance coordination, and surgical scheduling. Known for clear communication, sharp attention to detail, and a calm, solutions-focused approach in fast-paced environments. Adept at streamlining processes, enhancing patient experiences, and supporting efficient clinic operations. Committed to delivering high-quality care while contributing to a collaborative and productive workplace.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Tulsa Women’s Healthcare
Tulsa, OK
05.2025 - Current
- Supported five physicians and PA-C Megan Sontag in daily operations.
- Assessed, documented, and monitored vital signs for patients within an outpatient setting.
- Assisted with diagnostic testing by collecting biological specimens for analysis while also monitoring clinic inventory.
- Educated patients about procedures and relayed messages to and from physicians.
Project Administrator
Audubon Companies
Tulsa, OK
05.2024 - 05.2025
- Oversee operations at the Tulsa location, ensuring seamless office management and fostering a productive work environment.
- Coordinate detailed meeting minutes and develop comprehensive project status reports to capture key decisions, actions, and milestones, ensuring efficient follow-up and keeping stakeholders informed for strategic project planning.
Clinic Administrator
Above and Beyond Therapy
Tulsa, OK
08.2023 - 04.2024
- Managed the scheduling process independently, ensuring optimal staffing levels and coverage at all times.
- Tracked expenses and managed therapist’s timesheets while also overseeing the maintenance and cleanliness of the clinic premises.
Surgical Coordinator
Oklahoma Otolaryngology Associates
Norman, OK
01.2023 - 08.2023
- Supported PA-C Jeffrey Frederick and MD Wayne Berryhill in daily operations.
- Booked otologic surgeries according to physician volume and maintained prompt turnaround times.
- Verified patient insurance, collected the appropriate pre-authorizations and external clinical documents for surgical clearance, and ensured comprehensive documentation of the status of each patients’ insurance verification process.
Sales Associate
Zales the Diamond Store
Norman, OK
03.2022 - 01.2023
- As a lead sales associate, cultivated strong customer relationships, leveraging product knowledge to boost sales and exceed targets.
- Engaged customers in friendly, professional dialogue to determine needs, find specific products, and offer product advice.
Teller
Encentus Federal Credit Union
Tulsa, OK
04.2016 - 08.2018
- Opened new accounts, handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier’s checks.
- Executed customer account transactions and issued receipts.
Education
Bachelor of Health and Exercise Science -
University of Oklahoma-Norman Campus
Norman, OK08-2022
Skills
- Patient assessment
- Insurance pre-certifications
- Surgery scheduling
- Patient relations
- Staff management
- Surgery scheduling
- Customer service
- Communication
- Office administration
SHADOWING EXPERIENCE
- Martha Owen, PA-C, 22 hours
- Megan Sontag, PA-C, 15 hours
- Cole Nilson, DO, 20 hours
- Patricia Iven, PA-C, 21 hours
Timeline
Medical Assistant
Tulsa Women’s Healthcare
05.2025 - Current
Project Administrator
Audubon Companies
05.2024 - 05.2025
Clinic Administrator
Above and Beyond Therapy
08.2023 - 04.2024
Surgical Coordinator
Oklahoma Otolaryngology Associates
01.2023 - 08.2023
Sales Associate
Zales the Diamond Store
03.2022 - 01.2023
Teller
Encentus Federal Credit Union
04.2016 - 08.2018
Bachelor of Health and Exercise Science -
University of Oklahoma-Norman Campus
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