Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Accomplishments
Work Preference
Languages
Interests
Quote
Timeline
Hi, I’m

Madison Stites

Oceanside,CA

Summary

Dynamic and adaptive professional with a proven track record at Vons Grocery Store, excelling in espresso preparation and exceptional customer service. Leveraged friendly and outgoing nature to enhance customer satisfaction and foster positive environments, demonstrating multitasking abilities and a commitment to cleanliness and safety. Achieved significant improvements in team collaboration and customer engagement.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
years of professional experience

Work History

Vons Grocery Store

Barista
06.2023 - Current

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Controlled line and crowd with quick, efficient service.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.

Team Risk

Special Needs Nanny
01.2024 - 08.2024

Job overview

  • Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
  • Maintained open lines of communication with parents, providing regular updates on their child''s progress as well as discussing any concerns or suggestions for improvement.
  • Safeguarded health and safety by administering medications as prescribed and monitoring for side effects or adverse reactions.
  • Fostered independence in daily living activities, adjusting techniques to meet diverse needs of each child.
  • Boosted children's self-esteem through consistent positive reinforcement and engaging activities tailored to individual needs.
  • Provided emotional support and guidance to siblings, understanding their unique perspectives and fostering strong family bonds.
  • Addressed challenging behaviors with effective management techniques, minimizing disruptions and maintaining positive atmosphere.
  • Prepared meals and snacks and fed clients.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Monitored children's play activities to verify safety.
  • Taught children basic life skills, manners and personal hygiene.
  • Encouraged children to be understanding and patient with others.
  • Provided developmentally appropriate activities for children.
  • Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
  • Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.

U.S. Patriot

Retail Sales Associate
11.2022 - 03.2023

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Rancho Beuna Vista
1601 Longhorn Dr, Vista, CA 92081

High School Diploma
06-2020

University Overview

Skills

  • Friendly and outgoing
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Espresso machine operation
  • Espresso preparation
  • Product displays
  • Sandwich preparation
  • Tea expertise
  • Multitasking Abilities
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Barista Basics Certificate - Specialty Coffee Association (SCA).
  • Food Manager Certification - American Food Safety Institute.
  • Health and Safety for Food Handlers Certification - ServSafe.
  • Food Allergen Awareness Training Certificate - MenuTrinfo AllerTrain™.
  • Professional Barista's Handbook Certification - Barista Guild of America.

Accomplishments

Accomplishments
  • Memorized ingredients and recipes for [Number] specialty drinks.

Work Preference

Work Type

Part TimeFull Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceFlexible work hoursPaid time offWork from home optionPersonal development programsPaid sick leave401k matchCareer advancementCompany CultureHealthcare benefits

Languages

English
Native or Bilingual

Interests

Traveling

Learning other cultures

Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

Special Needs Nanny
Team Risk
01.2024 - 08.2024
Barista
Vons Grocery Store
06.2023 - Current
Retail Sales Associate
U.S. Patriot
11.2022 - 03.2023
Rancho Beuna Vista
High School Diploma
Madison Stites