Madison S. Urena

Experienced in the wide range of skills needed to provide quality care, from the activities of daily living, bathing, ambulating, feeding, and light housekeeping and companionship. Additionally, I am trained in caring for specific diseases and concerns, for example:

• Alzheimer’s clients
• Parkinson’s Disease
• Clients with Dementia
• Post-hospitalization / post-surgery
• Hospice/Palliative care
• Bedbound, dependent clients
• Respite care for Developmentally Disabled children to adults

• Company Overview: In-Home Supportive Services
• Provided janitorial services/housekeeping, aided in physical therapy, meal prep, administered medicine, and transported patients to and from appointments
• In-Home Supportive Services

• Provided reliable, meticulous, and professional housekeeping services
• Followed safety precautions in mixing cleaning solutions, and performed a variety of tasks with great attention to detail in order to ensure clients receive an excellent experience

• Managed inventory, used excellent communication skills, completed day end accounting procedures, experience with point of sale system

• Handled complex customer service requests, trained and managed new hires with a variety of skill sets, reduced conflict through understanding and problem solving skills, worked point of sales, managed product inventory, and completed day end accounting procedures