Madison Swift
Bossier City,LA
Summary
Detail-oriented professional with a strong background in security operations and customer service. Skilled in time management and effective emergency response, contributing to seamless operations and high levels of customer satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Security Forces Member
USAF
Barksdale AFB, LA
2021.06 - Current
- Delivered first aid and emergency response during critical situations and exercises.
- Answered emergency and non-emergency calls for assistance, ensuring prompt support.
- Executed access control by verifying personnel identification and managing facility entry to enhance security.
- Monitored CCTV feeds to detect potential hazards or criminal activities, contributing to overall safety.
- Scheduled over 450 members for mission-critical appointments, optimizing operational efficiency.
- Maintained training records and documents for over 450 members, ensuring compliance and readiness.
Cashier
Kroger
Savannah, TN
2020.05 - 2021.02
- Handled cash, credit, and coupon transactions accurately and securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently using point-of-sale system.
- Greeted customers and provided information on store products and services to enhance customer experience.
- Trained new team members in cash register operations, stock procedures, and customer service practices to ensure consistency.
- Supported team operations by executing diverse tasks to ensure smooth workflow.
Waitress
Pizza Hut
Savannah, TN
2019.06 - 2020.02
- Provided attentive customer service in fast-paced dining environment, fostering positive dining experiences.
- Served food and beverages promptly, contributing to overall customer satisfaction.
- Accurately processed customer orders using point-of-sale system.
- Ensured cleanliness of dining area and organized table settings to create inviting atmosphere.
Education
High School Diploma -
Hardin County High School
Savannah, TN2021-05
Skills
- Emergency response
- CCTV monitoring
- Security operations management
- Security protocols
- Crisis management
- Tactical training
- Analytical problem solving
- Time management
- Team collaboration
- Attention to detail
- Endurance training
- Microsoft Office proficiency
- Adaptability and learning
- Customer service excellence
Certification
- CPR Certification
- Principles of Instruction Certification
Accomplishments
- Meritorious Unit Award
- Air and Space Outstanding Unit Award
- AF Good Conduct Medal
- Nuclear Deterrence Operations Service Medal
- Air and Space Longevity Service Award
- Air and Space Training Ribbon
Affiliations
- Police Week Ruck- Point of Contact
- Police Week 5K- Point of Contact
- 2d Bomb Wing Tailgate
- National Night Out Volunteer
- SAPR facilitator
Timeline
Security Forces Member
USAF
2021.06 - Current
Cashier
Kroger
2020.05 - 2021.02
Waitress
Pizza Hut
2019.06 - 2020.02
High School Diploma -
Hardin County High School