Madison Tate
Broken Arrow,OK
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rue 21
Broken Arrow, OK
10.2022 - 05.2025
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Key Holder
Champion
Jenks, OK
08.2024 - 01.2025
- Ensured store was opened and closed in a timely manner according to company policies.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Verified accuracy of register tills at beginning and end of shift.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Trained, managed and motivated employees to promote professional skill development.
- Replenished merchandise displays throughout the store as needed.
- Directed and supervised staff performance.
Sales Associate
Rue 21
Tulsa, OK
04.2023 - 05.2024
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers to determine wants or needs.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow05-2024
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Goal oriented
- Building rapport
- Cash register operation
- Customer engagement
- Sales training
- Customer service
Languages
English
Native/ Bilingual
Timeline
Key Holder
Champion
08.2024 - 01.2025
Sales Associate
Rue 21
04.2023 - 05.2024
Sales Associate
Rue 21
10.2022 - 05.2025
High School Diploma -
Broken Arrow High School
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