Madison Taylor
Lebanon,OH
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Admin Clerk
Elmore County Sheriff's Office
Wetumka, AL
08.2022 - Current
- Processed customer payments accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Verified accuracy of all paperwork prior to submission for processing.
- Scanned documents into digital formats ensuring accuracy of content.
- Answered phones in a courteous manner while providing excellent customer service.
- Created memos, letters, emails, reports, presentations as requested by management.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Processed customer orders promptly and accurately.
- Organized and maintained filing systems for confidential documents.
- Entered data into computer systems accurately and efficiently.
- Utilized computer software programs to create reports, labels, forms.
- Performed data entry tasks to update customer accounts records.
- Provided excellent customer service to ensure satisfaction.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered customer inquiries via phone and email.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Assisted customers with inquiries and complaints in a professional manner.
- Maintained inventory levels of office supplies and equipment as needed.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers and employees to answer questions or explain information.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Typed, formatted and edited correspondence and other documents.
Education
Associate of Science - Pre Nursing
South College
Online12-2024
Skills
- File Maintenance
- Correspondence Writing
- Database entry
- Research
- Quality Control
- Spreadsheet development
- Administrative Support
- Scanning and copying
- Peer relationships
- Telephone Etiquette
- Relationship Building
- Verbal and writing communication
- Mail handling
- Mail Sorting
- Processing mail
- Administrative tasks
- Confidentiality
- Prioritization
- Customer Satisfaction
Affiliations
- I love anything to do with art
- I love helping people
Certification
- I have worked in a Medical Imaging center and have knowledge of the field.
- I'd love to become a nurse one day and I want to learn everything I can
Accomplishments
- I had a 4.5 GPA in highschool and was in the Beta Club
- I currently have all A's in my pre nursing courses
References
References available upon request.
Timeline
Admin Clerk
Elmore County Sheriff's Office
08.2022 - Current
Associate of Science - Pre Nursing
South College
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