Madison Terrana
Youngstown,NY
Summary
Objective-driven and passionate early-career Criminology major with a minor in Communication and recent graduate from the University at Buffalo. Seeking an opportunity to serve as an Immigration Services Officer, where I can apply my knowledge of criminal justice, attention to detail, and strong communication skills to support national security and uphold the integrity of the immigration system. My passion derives from a commitment to making a positive impact on the community through fair, lawful, and ethical service within the Department of Homeland Security.
Overview
2026
2026
years of professional experience
Work History
Dance Instructor
Adell's School Of Dance
Niagara Falls, NY
2024 - Current
- Designed structured routines and lesson plans, emphasizing discipline, teamwork, and growth.
- Maintained detailed attendance and performance records to ensure compliance with program standards.
- Conducted evaluations and delivered constructive feedback to improve student performance.
- Fostered inclusion, respect, and cooperation in a diverse classroom setting.
Bartender/Server/Manager
Falley Allen
Buffalo, NY
2023 - Current
- Demonstrated judgment and discretion in managing high-pressure situations, while maintaining safety and compliance with workplace standards.
- Identified and de-escalated conflicts, ensuring a professional and secure environment for patrons and staff.
- Managed financial transactions and inventory with precision and accountability.
- Trained new employees on operational standards and cash-handling procedures.
- Collaborated closely with management and security to promote responsible service, and prevent overconsumption.
Bartender
VENU & Bottoms Up
Buffalo, NY
2021 - 2023
- Delivered attentive, high-quality service to guests in a busy, upscale atmosphere.
- Supported team coordination by assisting with restocking, closing duties, and maintaining compliance with health and safety standards.
- Strengthened communication and interpersonal skills through daily interaction with diverse individuals.
- Adapted quickly to changing priorities, consistently meeting customer and business needs during high-volume periods.
Server
Spicy Pickle
Lewiston, NY
2019 - 2021
- Provided efficient, friendly service while maintaining a clean, organized work environment.
- Built strong relationships with regular customers, enhancing overall guest satisfaction.
- Balanced multiple tables and orders in a fast-paced setting, with accuracy and professionalism.
Education
Bachelor of Arts - Criminology, Communication
University At Buffalo
Buffalo, NY05.2025
Skills
- Application Review & Adjudication
- Legal Research & Policy Interpretation
- Interviewing & Evidence Evaluation
- Critical Thinking & Decision Making
- Written & Oral Communication
- Public Safety & Situational Awareness
- Team Collaboration & Adaptability
- Attention to Detail & Data Accuracy
- Computer Proficiency: Microsoft Word & PowerPoint
Awards
- Graduated Cum Laude
- Dean's List 4/8 Semesters
- Nominated various times for The National Society of Leadership and Success
- Recognized for Leadership and Mentorship, Adell's School of Dance
Timeline
Dance Instructor
Adell's School Of Dance
2024 - Current
Bartender/Server/Manager
Falley Allen
2023 - Current
Bartender
VENU & Bottoms Up
2021 - 2023
Server
Spicy Pickle
2019 - 2021
Bachelor of Arts - Criminology, Communication
University At Buffalo