Madison Thomas

With experience as a paraprofessional, security officer, shift lead, and cashier, I bring a diverse skill set focused on communication, problem-solving, and customer service. In my role as a paraprofessional, I supported teachers and students, contributing to a positive learning environment and helping manage classroom activities, while maintaining a high standard of confidentiality. I am also trained in non-restrictive crisis prevention, equipping me to effectively de-escalate challenging situations. As a security officer, I ensured safety and security by monitoring premises and addressing concerns in a calm and efficient manner, while also maintaining confidentiality. As a shift lead, I demonstrated strong leadership, managing team performance and ensuring smooth operations. In my cashier role, I developed excellent customer service skills, handling transactions, resolving issues, and ensuring a positive shopping experience. These experiences have equipped me with a well-rounded set of skills, including conflict resolution, team management, multitasking, and the ability to handle sensitive information with discretion.